Customer Support
At Kejetia.net, we believe exceptional customer support is key to providing a seamless shopping experience. Our dedicated support team is always ready to assist with any inquiries, issues, or feedback, ensuring that your shopping journey is smooth and hassle-free. Whether you have questions about products, need help with your order, or require assistance with delivery, we are here to help. We pride ourselves on our prompt and personalized service, striving to resolve concerns quickly and to your satisfaction. Your experience matters to us, and we’re committed to offering the best customer care every step of the way.
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You Can Find Us in Any of These Locations
You can find Kejetia.net at these various convenient locations across Ghana, ensuring that our products are easily accessible to all. Whether you're in bustling urban centers or more rural areas, we strive to bring our wide range of groceries and home essentials closer to you. Our presence in these locations allows us to provide faster deliveries, and personalized service, and to support local communities. For specific store locations or pickup points, please visit our website or contact our customer support team. We are committed to making your shopping experience as easy and convenient as possible, wherever you are in Ghana.
Frequently Asked Questions
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How do I contact customer support?You can reach our customer support team through our website’s live chat, by email at support@kejetia.net, or by calling our hotline during business hours.
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Can I return or exchange an item?Yes! We offer returns within 7 days of receiving your order, provided the item is unused and in its original packaging. If you receive a damaged or incorrect item, we will gladly exchange it for the correct product.
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How do I place an order?To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Enter your delivery details and payment information to complete your purchase
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Do you offer discounts or promotions?Yes! Keep an eye on our website or subscribe to our newsletter for updates on special offers, discounts, and promotions.
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What products can I buy on Kejetia.net?Kejetia.net offers a wide range of grocery items, home essentials, fresh produce, household goods, and locally-sourced Ghanaian products. We are committed to providing the best quality goods, sourced directly from local farmers and suppliers.
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How can I make a wholesale inquiry?For wholesale orders, please contact our wholesale team at wholesale@kejetia.net with details of your business and the products you are interested in.
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Do you offer delivery outside of Ghana?Currently, we focus on deliveries within Ghana. However, Ghanaians in the diaspora can shop for their loved ones in Ghana and have items delivered locally.
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Is my payment information secure?Yes, we use secure payment gateways with encryption technologies to ensure that your payment details are protected. Your privacy and security are our top priority.
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How long does it take to receive my order?Orders are processed and shipped within 3 to 7 business days after confirmation. Delivery times may vary depending on your location, and we will provide an estimated delivery date during checkout.